Sajjad Rabby, Founder of Symcora

Sajjad Rabby

Founder & AI Operations Architect

Available for AI Operations engagements and audits

About

I build the AI-enabled operating systems that let remote-first businesses run without the founder micromanaging every decision — and I have actually run one at scale.

I have spent 8+ years running operations for US, Australian and international clients: SLA compliance, departmental P&L ownership, and distributed teams of up to fifteen across four time zones. I build the agent and automation layer that sits inside that discipline. Every competitor in this space is selling AI capability. I sell operational accountability — and I have the record to prove it.

8+ years

in operations and project management, 2017 to present

0

missed SLAs across 20+ concurrent client work orders

100%

on-time delivery across 30+ e-commerce projects over two years

8–30

team members led across US, Australian and Bangladesh time zones

Where the record comes from

2017–2021Consultant and Client Success Specialist, DCS EDUCARE (Dhaka). Owned client success across international education programmes.
2021–2023Operations and Finance Manager, DCS EDUCARE (Dhaka). Owned a departmental P&L and a team of twelve. Delivered 20+ institutional events. Negotiated 10+ international university partnerships.
2023–2025E-commerce Operations and Marketing Lead, My Health Food Shop (Australia, remote). Directed 30+ projects across fulfilment, marketing and operations. Maintained 100% on-time delivery over two years.
2025–presentOperations Lead, NEXFIX (United States, remote). Centralised vendor and client dispatch for facility maintenance accounts. Reduced average response-to-resolution time by 25% with zero missed SLAs.

Credentials

2026

Certified Technical Project Manager

Google Cloud
2023

Google Project Management Certificate

Google / Coursera
2024

Generative AI: Introduction and Applications

IBM
2022

Certified ProAdvisor — QuickBooks Online

Intuit
2020

Programming Essentials in Python

Cisco
2016

Google Analytics Individual Qualification

Google
2015

IBM SPSS Statistics

IBM

Government Certified Freelance/Remote Project Manager

ICT Division, Bangladesh
OPERATIONAL_SYSTEMS_LOG

Systems I have built and run

I do not advise on systems I have not operated. Everything below is running, and every figure is verifiable from system records.

SYS-01 // PROSPECTINGVERIFIED

Autonomous multi-source prospecting system

Autonomous multi-source prospecting system — searches five markets, parses postings and news, scores opportunities. 15 runs, 15 completed, 0 failed. 137 qualified opportunities from 264 companies.

SYS-02 // SKILLS_LIBVERIFIED

Agent skills library

Agent skills library — 28 authored agent skills covering video production, operations, and marketing workflows.

SYS-03 // MCP_CONNECTVERIFIED

MCP server integrations

MCP server integrations — 4 configured servers connecting AI agents to production tools.

SYS-04 // VIDEO_PIPEVERIFIED

End-to-end AI video production pipeline

End-to-end AI video production pipeline — transcribe, edit, caption, reframe, master and QC, with delivery gates.

SYS-05 // MOBILE_SHIPVERIFIED

Android build-to-ship pipeline

Android build-to-ship pipeline — project scaffold through APK export, device install, smoke test and release packaging.

Tool stack

The core property systems, marketing automations, workflows, and developer tools we integrate, optimize, and connect.

Property & Guest Operations
GuestyHospitableAirbnbVrbo
CRM & Marketing Automation
HubSpotZoho CRMZapierMaken8nPipedrive
Project & Team Systems
AsanaClickUpNotionTrelloMonday.com
Retail & E-Commerce Operations
ShopifyRetail Express
AI & Development
PythonClaude
OPERATIONAL METHODOLOGY

How I work

01

People first.

Operational systems succeed or fail on whether the people using them believe in them.

02

Clarity over complexity.

The simplest process that actually works, nothing more.

03

Measure outcomes, not activity.

If success cannot be defined before starting, we are not ready to start.

04

No outsourcing.

Every audit, build and integration is done by me directly — never delegated to junior account managers.

Ready to simplify your business operations?

Schedule a direct consultation with Sajjad Rabby to resolve messy CRM setups, streamline remote workflows, and align your tech stack.